Privacy Policy | crows.dk

(Applicable to Kragemanden.dk and Crows.dk)
Last Updated: October 2025


1. Introduction

This Privacy Policy explains how Kragemanden.dk (which also operates Crows.dk) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Danish Data Protection Act.

We are committed to protecting your privacy and handling your information with care and respect.
This policy applies to all visitors, students, and community members who use our websites and services.

Data Controller:
Kragemanden.dk / Crows.dk
Aarhus, Denmark
Email: cabadk(at)gmail.com
Website: www.kragemanden.dk


2. Information We Collect

We only collect the information necessary to operate our courses, community platform, and payment systems responsibly.

Personal data you provide

When you register, make a purchase, or participate on our platforms, we may collect:

  • Full name

  • Email address

  • Username and password

  • Payment information (handled by third parties)

  • Profile details (bio, images, posts, comments)

  • Messages or inquiries sent to us

Automatically collected information

When you visit our websites, we may automatically collect:

  • IP address and browser type

  • Device information (model, OS version)

  • Pages visited and activity logs

  • Cookies (see section 7)

These details are not used to identify individuals but to improve functionality, security, and user experience.


3. Legal Basis for Processing

We process personal data based on the following GDPR principles:

  • Contractual necessity: To provide the course or membership you purchased

  • Legal obligation: Compliance with Danish and EU accounting laws

  • Legitimate interest: Ensuring community safety, preventing misuse, improving user experience

  • Consent: For newsletters, marketing, and cookies where applicable

You may withdraw your consent at any time by contacting us.


4. Payment Information

Payments are processed by secure third-party providers:

  • Stripe

  • PayPal

  • MobilePay

We do not store your full payment card details.
We only receive the transaction ID and confirmation necessary to activate your course access.

All payment providers comply with PCI DSS security standards.


5. How We Use Your Data

We use your information for the following purposes:

  • To provide and manage access to courses

  • To manage user profiles and community features

  • To send important notifications, updates, and support messages

  • To enforce our Terms and community rules

  • To improve features, content, and security

  • To prevent abuse, fraud, and unauthorized access

We never sell your personal data to third parties.


6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected:

  • Account information: As long as you are an active user or student

  • Payment and accounting data: Up to 5 years (required by Danish accounting law)

  • Community content (posts/comments): Until you delete them or request deletion

  • Support inquiries: As long as needed for legal or practical reasons

You may request deletion of your account at any time (see section 9).


7. Cookies

Our websites use cookies to improve the user experience. Cookies help with:

  • Login sessions and technical functionality

  • Traffic analysis (anonymised)

  • Remembering preferences (e.g., language settings)

We use the following types:

  • Necessary cookies (required for functionality)

  • Analytics cookies (anonymous traffic measurement)

  • Preference cookies (user customisation)

You can manage or disable cookies in your browser settings.


8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Encrypted HTTPS/SSL data transfer

  • Secure hosting within the EU

  • Limited access for authorised personnel

  • Ongoing security updates

No online platform is 100% secure. Users are encouraged to protect their passwords and not share login information with others.


9. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of access – Know what data we hold about you

  • Right to rectification – Correct inaccurate information

  • Right to erasure – Have your data deleted (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability – Obtain your data in a machine-readable format

  • Right to object – To processing based on legitimate interest

  • Right to withdraw consent – At any time

Send requests to: cabadk(at)gmail.com
We respond within 30 days in accordance with GDPR Article 12.


10. Data Sharing & Third Parties

We only share your data with:

  • Payment providers (Stripe, PayPal, MobilePay)

  • Hosting and e-learning service providers

  • Authorities when legally required

All third parties operate under Data Processing Agreements (DPAs) and comply with GDPR.

We do not sell data to marketing companies
and do not transfer data outside the EU/EEA unless covered by valid safeguards.


11. Email Communication

By creating an account or making a purchase, you agree to receive:

  • Order confirmations

  • Important system or course updates

Newsletters are optional, and you may unsubscribe at any time via the link in the email.


12. Children’s Privacy

Our services are intended for adults (18+).
If a child participates under guardian supervision (as per our Terms), the guardian is responsible for all data and activity on the account.

We do not knowingly collect personal data from minors without parental consent.


13. International Transfers

All data is stored within the EEA.
If data is processed outside the EEA (e.g., by Stripe), this occurs under valid EU Standard Contractual Clauses (SCCs).


14. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or our services.

The latest version will always be available at:
https://www.kragemanden.dk/privacy-policy

We encourage users to review the policy regularly.


15. Contact

If you have questions or wish to exercise your rights, contact:

Kragemanden.dk / Crows.dk
Aarhus, Denmark
Email: cabadk(at)gmail.com
Website: www.kragemanden.dk

You may also file a complaint with the Danish Data Protection Agency:

Datatilsynet
Borgergade 28, 5., 1300 Copenhagen K
www.datatilsynet.dk


This Privacy Policy complies with:

  • EU General Data Protection Regulation (GDPR)

  • The Danish Data Protection Act

  • Danish consumer and e-commerce legislation